FAQs

1. What types of sweets do you offer?
We offer variety of traditional Indian which includes dry fruit sweets, sugar-free options, and seasonal specialties. You can browse our full catalog on the website.

2. Can I customize my order?
Yes! You can customize sweet boxes according to your preferences or for special occasions. Please contact us via our website or WhatsApp for customization requests.

3. How do I place an order?
You can place an order directly through our website. Simply choose your sweets, add them to the cart, and proceed to checkout.

4. What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and digital wallets like Paytm and Google Pay.

5. Do you deliver nationwide?
Yes, Mithaas delivers all over India.

6. How long will my order take to arrive?
Delivery time depends on your location:
Within the same city: 1–2 business days Across India: 3–5 business days For urgent or same-day orders, please check availability in your city.

7. How should I store the sweets?
Perishable sweets: Store in the refrigerator and consume within 30 days.
Non-perishable sweets: Keep in a cool, dry place. Always check the packaging for specific storage instructions.

8. Can I track my order?
Yes! Once your order is confirmed, you’ll receive a tracking link via SMS or email to monitor your delivery.

9. What is your return/refund policy?
Since sweets are perishable, we cannot accept returns. However, if there’s a quality issue or incorrect order, please contact us within 24 hours for a replacement or refund.

10. Do you offer gift packaging?
Yes! We offer beautiful gift boxes and hampers for birthdays, festivals, weddings, and corporate events. You can contact us via Website or Whatsapp.

11. Are your sweets fresh?
Absolutely! All our sweets are prepared fresh daily using premium ingredients and traditional recipes.

12. Can I place a bulk or corporate order?
Yes! We cater to bulk orders and corporate gifting. Please reach out to us through our corporate orders form or WhatsApp for special pricing and customization.

13. Do you have sugar-free or diet-friendly options?
Yes, All our sweets are sugar-free, low-calorie, and diet-friendly sweets.

14. How can I contact Mithaas customer support?
You can reach us via:
WhatsApp: +91-8003110942
Email: [email protected]
Phone: +91-8003110942